Classroom Services Office

The Classroom Services Office provides reliable and effective technical support and audio/video assistance for 100+ General Assignment classrooms, large staffed lecture halls, and campus events. Our central office is at 1160 Kerr Hall, but we also have staff in some of the large lecture halls.

Our service model necessitates that we limit drop-in hours to accommodate urgent requests. Please visit us during our drop-in hours or submit a ticket for support. Use the yellow HELP widget below to submit a helpdesk request, search our help pages, or get training.

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Kerr Hall

NOTICE: Check your lectern keys and logins! Please refer to our instructions and guidance for using the lecterns every quarter to verify that you have the correct key for your room. If you need keys or you are a new instructor or TA at UCSB teaching in a General Assignment Classroom (see list below), you will need to come to 1160 Kerr Hall during business hours to get a lectern login and keys. The Technician Office Suite in the Interactive Learning Pavilion (ILP 3302) can also assist with lectern logins. If the classroom you are teaching in is not listed below, then please check the Classroom Inventory and/or contact your department for room access and technical assistance.

 

Educational Technologies at UCSB

Below is a list of help pages for the most commonly used educational technologies that UCSB has licenses to use. See the full list of software, or request new Ed Tech software, on the Canvas Integrations webpage.

Canvas

ELI Review - Peer Review

Films and Videos

Google Docs 

  • Get students to think and work together before, during, or after class

Gradescope - Assignments and Exams

​​​​​​i>clicker Cloud Polling

Nectir Backchannel Chat/Instant Message

Panopto Screen Recording

Zoom

Contacts

 

Classroom Services Office
1160 Kerr Hall
help@id.ucsb.edu
805-893-3549
Monday - Friday 8 AM - 5 PM
 

The Classroom Services Team

Natascha Cohen
Nobu Matsuo
Edgar Milan
Brendan Miles