Classroom Services Office

The Classroom Services Office provides reliable and effective technical support and audio/video assistance for 100+ General Assignment classrooms, large staffed lecture halls, and campus events. Our central office is at 1160 Kerr Hall, but we also have staff in some of the large lecture halls.

Our service model necessitates that we limit drop-in hours to accommodate urgent requests. Please visit us during our drop-in hours or submit a ticket for support. Use the yellow HELP widget below to submit a helpdesk request, search our help pages, or get training.

1160 Kerr Hall Drop-in hours: 8:00am - 12:00pm M-F
Phone & Classroom Support: 7:30am - 7:00pm M-F
Request Support: help@id.ucsb.edu

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Kerr Hall

 

NOTICE: Check your lectern keys and logins! Please refer to our instructions and guidance for using the lecterns every quarter to verify that you have the correct key for your room. If you need keys or you are a new instructor or TA at UCSB teaching in a General Assignment Classroom (see list below), you will need to come to 1160 Kerr Hall during business hours to get a lectern login and keys. If the classroom you are teaching in is not listed below, then please check the Collaborate classrooms list (operated and supported by Letters and Science IT) and/or contact your department for room access and technical assistance.

 

Educational Technologies at UCSB

 

 

 

 

 

 

 

 

  • Google Docs 

    • Get students to think and work together before, during, or after class

Contacts

Classroom Services Office Hours: 8:00 -12:00, classroom support 7:30 - 7:00

Events Office hours - by appointment only

AV Installations hours- by appointment only

Classroom Services Office
1160 Kerr Hall
help@id.ucsb.edu
1-805-893-3549

The Classroom Services Team
Nobu Matsuo
Edgar Milan
Brendan Miles